About Us

Aajkal Marketing Services Private Limited : SHIPPING, CANCELLATION & REFUND POLICY

Thank you for visiting and shopping at https://ampl.in.net/ . This Shipping Policy is made for the use of the website. This document tells the user about the rules regarding the shipping of the products once ordered on the website. The following terms and conditions constitute our Shipping, Cancellation & Refund Policy. 1. Shipment Processing Time a. All FMCG Orders are processed and delivered within 2 to 3 business days except Sundays and Public Holidays. And all non-FMCG products are processed and delivered within 10-15 days depending on the location of the place of delivery. b. Delivery time depends on the product ordered, area Pin Code and the delivery time estimated. c. If we are experiencing a high volume of orders, shipments may be delayed by a few days. d. Please allow additional days in transit for delivery. e. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. f. The delivery time is merely indicative and may vary due to external factors. 2. Shipping Rates & Delivery Estimate Time a. Shipping cost of the product is displayed on the final order payment page, while placing an order with our Website & App. b. Estimated date of delivery of the product will depend upon your area pin code. 3. Wrong & Incomplete Address a. You shall ensure that all information that is submitted by you on the platform is true, complete, accurate and sufficient to identify the actual place of delivery. b. If you have entered the wrong shipping address or contact details. It might cause a delay or missed delivery and you will not be eligible for a reshipment however; the refund will be made within 7-10 days in such cases. Additionally, if you wish to receive reshipment of such products, then new order needs to be placed for the same. 4. Cancellation and Refund All Sales are final. We DO NOT offer refund, once you have placed the order. a. We offer 100% replacement including shipping charges only in case you receive a different or damaged product. You will have to courier the damaged goods or the missed-sent goods to our address. You may contact us in such cases. Any such discrepancy must be reported within 48 hours of delivery. Time of delivery will be estimated as per Courier Company’s web tracking. We will refund the money if- The courier company does not deliver to your location, full refund will be initiated. b. If a particular item that is ordered is not available during that time, we shall refund that particular product’s amount. c. If the parcel is returned to us because it was unable to be delivered to you, we shall refund in partial (after deducting the delivery fees). We will however refund in the form of coupon codes in case of some situations encountered. T&C applied* However, if we deliver to the billing address instead of the shipping address, we shall refund a part of the delivery charges. Since all packets dispatched from our end are insured with the Courier Company, the above mentioned qualifying criteria for Refund must be adhered to. The product must be returned in absolutely unworn condition along with the Original Box, Invoice and all accessories / Freebies, if any. When we receive the items, we will inspect it to ensure everything is present and it’s in original condition, and then only we will issue a different item in exchange. 5. Contact Us If you have any questions about this Shipping, Cancellation & Refund Policy, you can contact us: a. By visiting support page on our website: https://ampl.in.net/ b. By sending us an email: ¬¬¬¬¬¬¬¬¬¬- aajkalhelp@gmail.com 6. Changes to this Policy a. Please note that we may from time to time change the terms of this policy and every time you wish to use this website, please check the policy to ensure you understand the terms and conditions that apply at that time. b. If you continue to use the services after the date on which the changes, come into effect, your use of the services indicates your agreement to be bound by such updated new policy.

Read More